Privacy Policy
Privacy
Policy
Project: Campbelltown Frames & Trusses Asbestos Removal & Roof Replacement
R.O. Steel Roofing Pty Ltd respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how R.O. Steel Roofing Pty Ltd collects, uses, stores and protects personal information provided through our website, www.rosteelroofing.com.au, or when you contact us directly.
Information we collect
We may collect personal information that you provide to us, including:
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Your name
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Company name
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Phone number
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Email address
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Property or project details
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Information included in an enquiry, quote request or other communication
We may also collect limited technical information when you visit our website, such as your browser type, device type, pages viewed, referring website and general website usage information.
How we use your information
We may use your personal information to:
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Respond to enquiries and quote requests
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Discuss your roofing, cladding or asbestos removal requirements
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Prepare quotations, proposals or project documentation
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Provide our services and communicate with you throughout a project
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Improve our website, services and customer experience
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Meet legal, regulatory, safety, insurance and record-keeping obligations
We will only use your information for purposes reasonably connected with the reason it was collected, unless otherwise permitted or required by law.
Disclosure of information
We do not sell or rent personal information.
We may disclose personal information to trusted service providers where necessary to operate our business or provide services to you. This may include IT providers, website providers, professional advisers, insurers, subcontractors, suppliers or regulatory authorities.
These parties are only provided with information reasonably necessary for their role and are expected to handle it appropriately.
Some of our website and customer-management service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure those providers handle personal information appropriately.
Website Analytics, Cookies and Tracking Technologies
Our website uses cookies, analytics tools and similar technologies to help us understand how visitors use our website, improve website performance and measure the effectiveness of our marketing.
These tools may include Google Analytics, HubSpot and other service providers used to manage website enquiries, customer communications and marketing activity.
The information collected may include your IP address, browser and device information, pages visited, time spent on pages, referring website, general location and interactions with our website.
This information is generally used in aggregated form to analyse website traffic, improve our services and better understand how visitors use our website. Where you submit an enquiry form or otherwise provide your details, HubSpot or similar systems may link your website activity with the information you provide.
We use a cookie consent banner to give visitors a choice about non-essential cookies. You can also manage or delete cookies through your browser settings. Please note that disabling cookies may affect some website functions.
Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
While we take care to protect information submitted through our website and business systems, no online transmission or storage system can be guaranteed to be completely secure.
Accessing or Correcting Your Information
You may request access to, or correction of, personal information we hold about you.
To make a request, please contact us using the details below. We may need to verify your identity before providing access or making changes to your information.
Privacy Concerns or Complaints
If you have a question, concern or complaint about how we handle your personal information, please contact us first so we can investigate and respond.
R.O. Steel Roofing Pty Ltd
Phone: 02 9660 5937
Email: info@rosteelroofing.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, with the updated date shown at the top of the policy.
Last updated: August 2026
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Servicing Sydney, Central Coast, Newcastle, Wollongong and East Coast NSW.
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